![]() Where Do you Ship From? - We ship from Northern California.Ĭan I Change The Shipping Address? - You must email us to do this, as y ou cannot change the shipping address yourself. Also, if you purchase a potato and a merch product in the same order, then they will arrive in 2 separate packages and you will receive 2 different tracking numbers. My Potato Merch Item Did Not Arrive With My Potato Order - If you purchase anything from our potato merch section, please allow 3-5 days for production as these products are printed as they are ordered. ![]() The socks are shipped from a different warehouse, so if you purchase a potato and pair of custom socks in the same order, then they will be shipped separately and you will receive 2 tracking emails.Ĭustom Pillows shipping/fulfillment - Our custom image pillows require 3-5 days for production and estimated 7 - 12 days for shipping. The pillows are shipped from a different warehouse, so if you purchase a potato and pillow in the same order, then they will be shipped separately and you will receive 2 tracking emails.Ĭustom Canvas Portraits shipping/fulfillment - Our custom canvas portraits require 3-5 days for production and estimated 7 - 12 days for shipping. They are shipped from a different warehouse, so if you purchase a potato and a canvas portrait in the same order, then they will be shipped separately and you will receive 2 tracking emails. You may get the tracking email ("order shipped") first, before the items are shipped, so it may take a couple of days to see the tracking status updated. The shipping speed is based on the shipping option you choose at checkout (USPS 1st Class or USPS Priority Mail). You will still have to wait for the shipping times based on our available shipping options.Ĭustom Face Socks shipping/fulfillment - Our face socks require 3-5 days for production and a couple of days for shipping. This is not the delivery day, it is the day we will ship the order. However, you can specify which day you would like us to ship the order. We cannot guarantee delivery on a certain day as shipping times vary depending on location. You can also track your order on our website.Ĭan My Order Be Delivered On an Exact Date? - No. Please click the link in the email or go to and enter your tracking number to see where your order currently is in the shipping route. ![]() How Can I Track My Order? - All orders include a USPS tracking number in the shipping confirmation email that you receive, once the order has shipped. ![]() However, we do include a Potato Parcel logo sticker! If you did not get the email, please make sure that we are on your email's "safelist" and that the emails are not going into your SPAM folder.ĭo You Put A Receipt In The Package? - We never include any any receipts, invoices, etc in the package. Where Is My Order Confirmation? - All customers get an automatic email sent to them after a purchase is made. Their estimates may not always be correct, so please be aware of this. USPS delivers packages Monday-Saturday. We use carrier calculated shipping rates, meaning USPS will estimate how many business days it will take for your package to arrive, once it is shipped. USPS First Class (4 - 7 business days delivery) and USPS Priority Mail (1-3 days delivery). We cannot guarantee a certain day at which the package is to arrive, so please order accordingly, to our shipping rates. When Will My Order Arrive? - Orders are shipped within 1-3 days after being placed or at the date that you specify us to ship the order (You have the ability to choose the date for us to ship it on a calendar picker.
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